Question 1

How do I submit my order on A2Z Thexis?

Accepted Answer

Click 'Request formatting', choose the service type (thesis or research paper), enter document details, page count and required standard, then upload your file. The order appears immediately in your dashboard.

Question 2

What file formats do you accept?

Accepted Answer

We accept Word (.doc, .docx) and PDF, and LaTeX on request. For another format, reach us from the contact page.

Question 3

Do you support my university's specific standard?

Accepted Answer

Yes. We apply any standard you specify: APA 7, IEEE, Harvard, Chicago, and your university's specific formatting guide if you attach it with the order.

Question 4

Do you format the reference list automatically?

Accepted Answer

Yes, the basic order includes full reference list formatting per the chosen standard. Adding new references or proofreading them is an add-on service.

Question 5

How long does the formatting process take?

Accepted Answer

«Order our formatting» delivers within 48 hours after order confirmation and payment (express is on by default). If you turn express off, turnaround is 3–7 business days at a lower price.

Question 6

What if I'm not satisfied with the final formatting?

Accepted Answer

You review a preview before final delivery. Notes before approval are included. After you approve, extra changes are billed separately — unless we failed to apply the agreed guide.

Question 7

How is the formatting price calculated?

Accepted Answer

Packages start from 500 EGP (short thesis) / 2,500 EGP (full thesis) / 800 EGP (journal paper). Use the calculator on the Pricing page for a page-based estimate; the final price is confirmed after file review.

Question 8

Do you guarantee formatting accuracy per my university's standards?

Accepted Answer

Yes. We follow your university's published guide and update our templates regularly. You review a preview before final delivery; notes before approval are included in the order.

Question 9

Are my files safe and confidential?

Accepted Answer

We treat your files confidentially and limit access to our working team, per our privacy policy. We do not share your content with third parties except as needed to fulfill your order.

Question 10

What payment methods are available?

Accepted Answer

We accept Vodafone Cash, InstaPay, and bank transfer. All transactions are handled securely.

Question 11

Can I pay after the formatting is done?

Accepted Answer

You submit first; we review the file and confirm the final price, then you pay after agreeing. Final delivery follows payment and your preview approval.

Question 12

Can I track the status of my order?

Accepted Answer

Yes. In your dashboard you'll find your orders with live status: Under Review, Formatting, or Completed. In-app notifications appear on updates.

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