Privacy Policy

We respect your privacy and treat your files and personal data confidentially. This page explains what we collect, how we use it, and how we protect it. By using A2Z Thexis you agree to this policy. If you do not agree, please stop using the service.

We may collect: name, email, phone/WhatsApp, account details, documents you upload for formatting, and order/payment records needed to deliver the service. We do not ask for data that is unnecessary for formatting or support.

We use your data to fulfill formatting orders, communicate about your request, process payments, improve the service, and send account-related notifications when enabled. We do not sell your data or share your file contents with third parties for marketing.

We apply technical and organizational measures to protect files and data from unauthorized access. We typically retain files for a reasonable period after delivery (usually up to 30 days), then delete them, unless law or an open dispute requires longer retention.

You may request access, correction, or deletion of your account/files where legally and operationally possible. For privacy requests, contact support via email or the Contact page.

We may update this policy from time to time. The “last updated” date appears at the top. Continued use after an update means you accept the new version.